Please assist. This shouldn’t happen. people get eyelid surgery or use tape bc of folds.
We are glad you made this post. Did you send us your eyelid profile video? We first need to see your original eyelids. It will help a lot when diagnosing what to do.
If you didn't send us one, please make an eyelid profile video by following this link:
Please send it to our Eyelid Advisor:
What size did you use?
Usually when this happens, it is due to a significant gap present between the fTape and eyelashes.
We will first check your eyelid profile video to see how many creases were already there before you used Opti-fold.
Then check the way you apply the Opti-fold tapes by reviewing your tape application video, comparing it with the instructions mentioned here:
... then we'll review your tape removal video.
Let us know if you understand and if you have any questions!