The term 'Optifold' or 'us' or 'we' refers to the owner of the website whose registered office is 5900 Yonge Street, Suite 807, North York, M2M 3T8, Canada. The term 'you' refers to the user or viewer of our website, product and service.
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials or products on this website is entirely at your own risk, for which we shall not be liable. It shall be your own independent responsibility to ensure that any products, services or information available through this website meet your specific requirements before use. You shall not rely on any data and performance specifications or parameters provided by Opti-fold. Before use of any information or materials or products on this website, you will consult a physician.
5. Optifold, its affiliates, franchisers, employees, agents and successors are excluded from any and all liability including but not limited to personal, bodily, or mental injuries and economic loss or damages to the customers or their spouses, domestic partners, guests, unborn children or relatives, related to the company's negligence or the customers' use of products, services, website information, or participation in activities, personal coaching or instruction.
6. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
7. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
8. We request that individuals under the age of 18 have adult supervision when using our Website, Services, and Products.
9. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
10. Information provided in this document is proprietary to Optifold, and Optifold reserves the right to make any changes to the information in this document or to any products and services at any time without notice.
11. The information provided by Optifold hereunder is provided “as is, where is” and with all faults, and the entire risk associated with such information is entirely with the Buyer. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
PRODUCT AND SERVICES POLICY
Optifold, its affiliates, franchisers, employees, agents and successors are reserved the right to withhold Products and Services to Visitors who are not in accordance to the user agreement. In order to receive any of our Products or Services, all Visitors of this Website must:
1. Submit an "Eyelid Profile Video" that completes all 4 requested instructions. The characteristics of the video must be ― but is not limited to ― of high fidelity and quality, not shaky, reasonably framed (zoomed up properly), and rotated right-side-up.
2. Any Employee or Staff may refuse to serve Customers that are in a bad standing of a Breach of Trust with Optifold. Thus patience, the use of cordial electronic mail or Instant Messaging, must be practiced by the Customer at all times. Failure to do so will result in the offending Customer being banned from using our Website, Products or Services effective immediately without warning.
3. 30-day money back guarantee on 4-week supply orders only. To qualify, be in correspondence with our Eyelid Advisors during the first month of tape use, and if we still can't see any progress, you may apply for a refund.
OPTIFOLD TREATMENT POLICY
The Optifold Treatment provides customers with the our eyelid tape and one-on-one consultation for correcting uneven eyelids and making double eyelids. Since each person's eyelid profile is different, for best results, customers must agree to the following:
1. Correspond with their assigned Eyelid Advisor on the Whatsapp Messaging App,
4. Submit video progress updates when requested by our Eyelid Advisor.
Videos submitted and text conversations are the property of Optifold and may be used for future promotion.